I AM LOCAL AI
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    Lodging
    4.8(3,109 on Google)
    Tourist Corridor, Mexico

    About Grand Velas

    Grand Velas, located along the scenic Tourist Corridor in Mexico, stands out as a highly-rated resort hotel, boasting an impressive 4.8-star rating from over three thousand satisfied guests. Visitors consistently laud the property for its world-class amenities, including a Michelin-star restaurant that delivers an unforgettable culinary journey, and a truly magnificent spa with a recommended water ceremony. The dedicated personal concierge service, which handles everything from pre-arrival planning to on-site requests, ensures a seamless and stunning experience from check-in through your entire stay. Grand Velas is celebrated for its warm, attentive staff and its ability to create a luxurious and relaxing atmosphere, making it a favorite for many returning guests seeking an exceptional escape in Mexico.

    Description generated from Google data and customer reviews

    What Customers Say

    Tony Thach• 4 weeks ago

    "Had the most amazing experience here. Really loved our 3 night stay here as the food, the vibes and the scenery was 10/10. Their Michelin star restaurant was some of the best food I've tried and every dish compliments the following so well. Our personal concierge Gianni was so helpful for us and helped us with all of our questions and requests. We will definitely be coming back!"

    Jonathan Wong• in the last week

    "After three visits — with two more already booked — it’s safe to say this property remains one of our absolute favorites! Pre-Arrival: Thoughtful, Personalized Service About a month before arrival, the Grand Velas team reached out proactively to confirm our flights, transportation, restaurant reservations, and any special requests. Their communication is warm, attentive, and detailed. By the time we landed, everything had already been taken care of. Arrival & Check-In: Seamless and Stunning Check-in at Grand Velas Los Cabos is as effortless as it is breathtaking. Guests are escorted to chairs overlooking the ocean and offered welcome drinks (champagne for adults and juices for kids). Staff members handle the formalities for you, allowing you to relax from the moment you arrive (you do have to briefly give them your passports for photocopying – it’s Mexican law). During the check-in process you are introduced to your personal concierge — a hallmark of the Grand Velas experience. Over our visits, each concierge we’ve had - Josue, Natalia, and Elisa - have been exceptional: warm, knowledgeable, and consistently proactive. Fitness Center: Impressive and Well-Managed The gym is large, clean, and well stocked with cardio and strength equipment. While the gym is popular, it never feels overcrowded. Shout out to the guy who manages the gym – he is always welcoming, keeps the space clean and tidy, and ensures water and towels are readily available. If management is reading this – one suggestion is to add more treadmills! In the busier morning hours they tend to all be occupied. Bonus points for getting a few Peloton bikes. Pools & Poolside Experience The resort’s pools three pools are beautiful. The first pool (closest to the beach) is adults only, and the other two are for anyone. There are ample umbrellas/shade. The pool side service is awesome – shout out to Alexis, Omar, Isabel, and all the other staff who are super helpful and attentive. As other reviewers note, there is lots of ‘reserving’ of pool chair (eg, people placing a bottle of sunscreen at 6am!), which can be annoying. So if you are trying to find a group of pool chairs for your family of 9, this may be an issue. We never had an issue finding two chairs together, and staff members are always willing to help ensure guests have chairs together. Kids Club: Engaging and Enriching With two kids (7 and 9), the kids club is another reason we keep returning. They have a new activity every hour spanning from pool games to crafts to foam parties! Unlike other kids clubs, they aren’t confined to one room where it’s more of a ‘babysitting’… our kids constantly talk about how the teachers really play with the kids. Shout out to Alejandra who was in the kids club for our first visit and still remembers them! We love that the kids club is open late so we can eat at the adults-only restaurants. In the evenings they set up a big outdoor screen, along with chairs / blankets / snacks so the kids can watch movies “under the stars” – its adorable. Shout out to Carla and Francesca and all the other teachers who I can’t recall your names! Spa: Truly World-Class – don’t skip the water ceremony! The Spa at Grand Velas is SO BEAUTIFUL. The water ceremony experience is so cool, a must do if you want to relax. We’ve had massages during each visit and the therapist are awesome and the whole experience is so relaxing. Yes, this is a glowing review (because it truly is a GREAT place), but no place is perfect… so here’s my ‘wish-list’ to make it *that* much better: More hooks in the bathroom. With a family of 4, between bathing suits, gym clothes, wet towels, we need places to hang things! Extra treadmills in the gym. Bonus points for a Peloton bike ☺ During peak seasons, have a system for the concierge to ‘reserve’ pool chairs for their guests. This would negate the current issue of guests trying to self-reserve chairs before the sun rises!"

    TaNika Harlis• 3 weeks ago

    "My family of three stayed here in May, and it was by far, the most amazing and relaxing experience we had ever had. This truly is an unparalleled, luxury, family resort that blew us away at every juncture. From the kids club to the attentive staff and amazing dining, this experience has ruined our family for any other resort lol. Hoping to head back someday soon."

    See all reviews on Google

    Local Guide

    Known For

    Personalized concierge service
    Michelin-star dining
    Luxury spa experience
    Family-friendly activities
    Attentive staff

    Best Time to Visit

    Consider visiting outside of peak seasons if you're looking for fewer crowds, especially at popular spots like the gym and pool areas, though staff are always accommodating.

    Local Tips

    To maximize your experience, actively utilize your personal concierge for all reservations and special requests – they are truly a highlight of the Grand Velas service. The spa's water ceremony is a must-do for ultimate relaxation, so plan to indulge early in your stay. If you’re traveling with family, take full advantage of the Kids Club; it's engaging for children and allows adults to enjoy the resort's adult-oriented offerings.

    Frequently Asked Questions

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